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PRIVACY POLICY

We collect information about you during the checkout process on our online shop. As well as via emails and contact forms when you send them to us.

While you visit our site, we will track:

  • Products you have viewed: we will use this to, for example, show you products you have recently viewed.
  • Location, IP address and browser type: we will use this for purposes like estimating taxes and shipping.
  • Shipping address: estimate the shipping fee before you place an order, and send you the order.
  • We will also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We will use this information for purposes, such as, to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your account for our online shop.
  • Comply with any legal obligations we have, such as calculating taxes.
  • Send you marketing messages and offerings.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, we will store order information for the tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Cookies:

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Members of our team have access to the information you provide us. This includes order information like: what was purchased, when it was purchased and where it should be sent, and customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help to fulfil orders and support to you.

What we share with others:

We share information with third parties who help us provide our orders and store services to you, like payment and shipping. More information about this below:

Payments

We accept payments through credit card and PayPal. When processing payments, some of your data will be passed to, including information required to process or support the payment, such as the purchase total and billing information.

Shipping

We process our shipping through Australia Post. When processing shipments, some of your data will be passed to, including information required to process or support the shipment, such as the shipping address and shipment contents.

For website security, this site creates and stores an activity log that capture the IP address, username, email address and tracks user activity.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

Policy Updates

This Policy may change from time to time and is available on our website.

 

If you have any queries about our Privacy Policy, please contact us at smartlaserdesign@gmail.com